Key Performances Indicator (KPIP Management)
"You cannot improve what you cannot measure"
What are Key Performance Indicators
Key Performance Indicators are quantifiable measurements that reflect the critical success factors of an organization. They must:
a.Link to the organization's corporate goals
b.Describe the targeted performance in measurable terms
c.And be deployed to the organizational level that has the authority, resources and knowledge to take the necessary action.
Analysis / Monitoring
In an increasingly volatile business environment, enterprises are facing more pressure than ever to continue ensuring their strategic goals are met with the most effective deployment of resources. Managers need to have accurate & updated information about how key business units are performing in order to respond timely & decisively.
However, businesses collect voluminous amount of data in different systems. Managers face uphill battles everyday to make sense from the avalanches of business information. To make their jobs even harder, information is usually presented in various formats from disparate sources representing vertical business units, failing the basic need for a unified platform to view enterprise-wide performance. This often causes the managers to lose sight of the enterprise's strategic targets.
Employees on the ground are also affected. Without clear communication of the enterprise goals and how each member of the enterprise contributes to the cause, employees, despite their best efforts, will more often than not misalign or mismatch their own targets to the enterprise's. The collective actions of employees pulling in different directions pose a major risk to the competitive advantage of the enterprise to react to the ever-changing demands in its business environment.
Resolvo's Key Performance Indicators (KPI) Management solution aims to address the need for a unified and measurable performance management platform. Fundamentally, KPIs start at the very core of what determines a successful organization. Our team of specialists will work in tandem with our customers to help them craft a performance management tool unique to its culture and business.
Benefits of Key Performance Indicators in your enterprise
Quicker knowledge of Business Performance
Allows managers snapshot views of the performance of every business unit
Access to hierachical details of focus areas and associated business information
Provides unified views across the enterprise
Increase Business Responsiveness
Instant analysis of the current business performance to make quicker informed decisions whether to propagate best practices or take corrective actions
Build in scenario plays and test them against historical data to forecast future performance
Improves Business Accountability and Employee Motivation
Business heads will be more aware of the corporate targets and will have greater transparency on how their performance will affect the entire business performance.
Promotes cooperation between business units with clear and realistic objectives
Resolvo's Key Performance Indicator Solutions
Resolvo provides end-to-end solutions to enable you to manage your key performance indicators. We have industry-proven processes and tools to facilitate the construction of the KPIs, from conceptualizing the critical success factors to measure, through to the deployment of a centralized KPI portal to monitor the health of these success factors.
Our development processes and tools have been designed to be modular and flexible. This enables us to build a solution which can be customized and assimilated into your enterprise workflows.
The modular approach also ensures a rapid development and deployment of the KPIs. Your enterprise gets its own unique KPI portal in much less time than it takes to build it from conventional approaches.
Resolvo has devised a set of KPI Design Processes and Development Tools to build your own unique KPI Portal.
Resolvo's Design Processes
KPI Conceptualization - Every enterprise must know its business goals and critical success factor. Resolvo will work closely with you to map, quantify and translate these into KPIs that will be indicative of your enterprise's business performance.
Data Modeling - Each KPI has its own unique business definition. Different business units will possibly use different methodology to compute the same KPI. In this stage, Resolvo extracts the outputs from the KPI Conceptualization and feed into the development of data models. These data models are responsible for determining how the KPIs will be rolled up, analyzed and monitored.
Data Presentation - The collected data will become counter-productive if it still takes managers hours to make sense of it. The presentation format is thus of paramount importance. Resolvo will work with the managers to devise the most efficient way to present the KPI outputs, whether in pure data format, static graphs or animated charts.
Resolvo's Development Tools
The framework also allows for the flexibility to drill into the data, where data at different hierarchical levels can be queried to have a better understanding of how the "Big Picture" format comes about.
Access Control Framework